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STM Travel News - May 2020

May 21, 2020

Internal Agent Process Initiatives

With the COVID-19 Pandemic bringing travel to a near standstill, we are remaining focused on the traveler at STM. We have taken advantage of this slower-time to improve processes throughout every department to benefit our efficiency, our team and in-turn, our clients. To learn more about the initiatives STM has invested in. More

ID Changes and Extensions due to the COVID-19 Pandemic

Due to the COVID-19 Pandemic, the DHS, TSA and U.S. Department of State have updated and extended various ID protocols. To learn more about these changes and extensions. More

Travel Industry Cleanliness and Safety Measures

The COVID-19 pandemic has created an unprecedented disruption to travel and plenty of questions. As travel begins to resume, we wanted our clients to have a way to easily access information on procedures regarding safety measures for air, hotel and ground transportation to help our clients maneuver through the new travel environment. Learn what airline, hotel and rental car companies are doing to keep customers, crew and staff safe throughout the coronavirus pandemic. More


Exclusive: Hotel industry issues coronavirus safety guidelines before anticipated travel surge

Hotels around the country are prepping for travelers to start showing up again amid the coronavirus pandemic. But how can guests know it's safe? The American Hotel & Lodging Association (AHLA) unveiled its Safe Stay guidelines on Monday, an effort made in conjunction with major brands like Wyndham, Hilton, Marriott and Best Western to standardize cleanliness. More

Why are some planes crowded even with air travel down?

Every once in a while, social media lights up with photos or video from flights that are nearly full, with passengers clearly violating advice from public health officials about social distancing during the coronavirus pandemic. That raises the question: How can planes still be full when air travel is down more than 90% from a year ago. More

Trust Is the Key to Rebuilding the Corporate Travel Marketplace

Successful travel management has never been effective without trust. Without it, one can try, but efforts will sputter, veer off and ultimately take a turn down the wrong path. Even worse, creeping doubt and fear will undo previous gains. This pandemic has uprooted our daily trust in a deep way. Uncertainty and instability can do that. When it comes to next steps, trust is a solid foundation for decision making. Without it, we wobble. More

If you have to travel right now, here's how to stay as safe as possible

While some of us have the ability to work from home and cancel travel, there are plenty of people who do not. For those who must take a plane, train, bus or taxi or drive a long distance, for business or personal reasons, we've compiled some expert tips for staying safe and healthy. More

How to Sanitize a Hotel Room

Don’t spend the night with the last guest’s germs. As soon as you walk into your hotel room, you should clean these germy areas (after you check for bedbugs, of course). Don’t know how to disinfect a hotel room? Here’s what to do. More

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