WHO WE ARE
To enhance the experience of getting there, being there, and coming home
Today, Short's Travel Management (STM) is ranked one of the top 30 travel management companies in the industry. As experts in sports travel, groups and meetings, bus charters and air charters, STM has developed unique and innovative technology solutions for even the most complex travel programs.
The STM team strives to drive innovation, provide excellent service, and display teamwork, passion and dedication throughout the lifetime of our relationships. STM works with clients to customize travel programs to create efficiencies and maximize the value of our products and services.
WHAT WE BELIEVE
When you win, we all win; on the road, at the event, in the air, away from home, at rest.
We Are Solution Seekers
We seek out our clients’ pain points and find opportunities to solve them.
We Love Purple Carrots
We create WOW moments by delivering unexpected value to our clients.
We Don’t Outsource Our Services
Seasoned travel agents and talented specialists in group hotel, ground and air charters work together to provide the best trip options, whatever the request.
We Sweat The Details
We take ownership of the complexities of travel in providing quality options so our clients can focus on their teams and athletes.
We Are There When You Need Us
We value our clients time and give them personalized service through direct dial, email, or chat. We make ourselves available for clients to call us anytime, on their schedule.
We Satisfy The Customer At A Fair Profit
Transparent, advantageous, budget-friendly pricing aligns with measuring traveler satisfaction through Net Promotor Score surveys.
We Go The Whole Season With You
As the official traveler provider of the NCAA, we are the only full service travel provider that can manage collegiate athletic travel from pre-season exhibition to post-season championships.
We Have The Buying Power You Deserve
We move thousands of teams annually. Giving us the supplier relationships, where you are competing, to secure benefits including the best rates, amenities and concessions.