WHO WE ARE
To enhance the experience of getting there, being there, and coming home
Today, Short's Travel Management (STM) is ranked one of the top 25 travel management companies in the industry. As experts in corporate and sports travel, groups and meetings, bus charters, and air charters, STM has developed unique and innovative technology solutions for even the most complex travel programs.
The STM team strives to drive innovation, provide excellent service, and display teamwork, passion, and dedication throughout the lifetime of our relationships. STM works with clients to customize travel programs to create efficiencies and maximize the value of our products and services.
WHAT WE BELIEVE
WE ARE THE MOST INNOVATIVE TMC
We Love Problems
We seek out our customers' pain points and look for opportunities in solving them.
We Love Purple Carrots
Cool things for cool customers.
THE BEST TRAVELER EXPERIENCE
We Are Focused on the Traveler
We’re a service center, not a call center and we maintain that mentality. We are traveler-centric.
We Don't Make Excuses
If we ever misstep, we admit it, correct it, and put countermeasures in place.
We are Like a Boutique Hotel
You aren’t a number at STM. We want to know you.
We are Easy to Do Business With
Our clients can call or email their preferred agent anytime.
We Satisfy the Customer at a Profit
NPS and P&L’s