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In The Know - STM August 2022 News


On Monday, August 29th, the majority of our toll free and local area code client service phone numbers ported over to a new phone system. All existing phone numbers should continue to work as before. We are excited about the new capabilities this gives us behind the scenes to serve you better! If you experience any issue impacting your ability to call us, please report those issue by emailing:

Travelers Urged to Take Advantage of Falling Airline Ticket Prices, Experts Say

Inflation finally slowed in July, a shift that could be due in part to declining fuel prices. That, in turn, appears to have corresponded to a drop in airfares, which are down 7.8% in July compared to June, according to the latest numbers released this week from the Labor Department. Flights from San Diego are $230 cheaper on average than the peak they reached in May, according to the travel site Hopper. Flights to Hawaii have dropped $154, and a flight to Prague will cost you about $300 more


No Boarding Pass Needed: TSA Dramatically Expands New Airport Screening Systems

TSA agent screens a traveler. (Photo by Al Drago/Bloomberg/Getty Images) You may get a pleasant surprise on your next trip when you arrive at your local Transportation Security Administration checkpoint: No boarding pass is required. At a rapidly expanding number of airports, the TSA staff is using the Credential Authentication Technology system to scan your driver’s license or other government identification. The system authenticates the identification, confirms the flight reservation associated with the ID, checks for pre-screening status such as TSA PreCheck and cross-references it with security alerts. It does all of this without you needing to present your boarding more


US State Department Provides Annual Travel Advisory for Mexico Update

The United States Department of State released its annual update to the Travel Advisory for Mexico. According to U.S. Ambassador to Mexico, Ken Salazar, three Mexican states—Nayarit, Estado de Mexico and Coahuila—upgraded their level in the 2022 Travel Advisory thanks to improvements in security. “Without security, there is no prosperity,” Salazar said. “It is important to reaffirm our commitment to citizen safety by providing training and resources to Mexican justice and security institutions and deepening our cooperation. The United States will continue to work with our partners, friends and neighbors as we build a peaceful future together.” more


More Than Half of Americans Plan Labor Day Travel

Nearly 53 percent of American adults intend to take a trip over the Labor Day holiday weekend despite nearly the same percentage indicating high gas prices are impacting their travel plans, according to a recent survey by The Vacationer.

An estimated 137 million Americans plan to travel over the holiday weekend, a figure on par with the number that intended to take trips during the same period last year. That bodes well for the travel industry’s recovery, believes Eric Jones, the co-founder of The Vacationer.

“For the first time since the pandemic began, year-over-year holiday travel is fairly level,” Jones said. “The decrease in (travel) from (Covid) will soon be in the rearview mirror.” more

Game On! United Adds 120+ Flights for College Football Fans to See Their Team on the Road this Fall

United is giving college football fans more chances to see their favorite team on the road this fall by adding 120 new flights to its schedule. According to a recent survey of the airline's loyalty customers, more than 80% of avid college football fans are likely to fly to see a game this season. United is adding connections to more than 45 away games – including some of the country's biggest powerhouses like Alabama, Oklahoma, Iowa, Ohio State, Notre Dame and more


The Best Hotel Rewards Programs in the World

What’s the most important thing to you when looking for a hotel? Is it price? Location? Amenities?

Here’s a tip: You’re leaving money on the table and missing out on all the best possible deals if you’re not booking through hotel loyalty programs. You can receive things like free upgrades, expensive rooms, complimentary breakfast, access to special lounges — even completely free nights once you’ve earned enough points.

But which hotel program is right for you? more

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