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STM Travel News - December 2020

December 16, 2020

Thank you for your continued support and partnership this year more than ever!

From a social distance, all of us at STM wish you and yours a very Happy Holiday and a healthy, prosperous New Year.

2021 – you are cleared for takeoff!

Congrats to STM's own Megan Howard on Being Awarded the Elite Business Travel Service Award

The Chapter Presidents' Council of GBTA

honors a select group of experienced travel professionals that have distinguished themselves as industry leaders who have devoted themselves to their company, their association, their fellow business associates and have contributed to the business travel industry.

Megan's contributions to the Chapter includes past Sponsorship Director, past Executive Assistant for the Chapter and now serves in the role of Vice President. At the Global level, she continues her role as a Mentee and Co-Chair, Events Committee of the GBTA Ladders Program.

Megan was also named a "Top 40 Women In Travel" in 2019 by WinIt and GBTA.

Congratulations, Megan!


Short’s Travel Partners with WHOOP to Improve and Drive Team Wellness

Short’s Travel Management (STM) recently partnered with WHOOP, a performance optimization system, in effort to help employees monitor and improve health during this unprecedented time. WHOOP straps were offered to the entire STM team so they could gain understanding into their daily fitness, sleep, and recovery data and learn how it impacts their wellness. More

American Airlines Offers Preflight COVID-19 Testing for All US Destinations with Travel Requirements

American Airlines is expanding its preflight testing program for domestic travel. The first airline to introduce preflight testing within the United States, American will provide access to LetsGetChecked for all domestic flights to states and territories with COVID-19 travel restrictions. More

Airlines Offering Safety Tours to Corporate Travel Managers

U.S. airlines are inviting corporate travel managers to tour their health and safety protocols in a bid to bring back business travel. As the aviation industry struggles financially, the return of business and international travel – many times intertwined – will be the key to a return to normalcy. More

Bye-Bye Costly Fees: United, Delta Join American, Alaska in Ditching Change Fees on International Flights

United Airlines and Delta Air Lines are joining American and Alaska in permanently eliminating costly change fees on international flights.

The new policies, announced Wednesday, will be a boon for travelers who need to change their plans after airlines' flexible pandemic travel waivers go away – traditional change fees on international tickets were as high as $500 per person on some routes. More

Southwest Airlines Extends Flight Schedule Into Summer 2021

With the hopes for a relatively normal summer vacation season, Southwest Airlines announced the extension of its bookable flight schedule through August 16, 2021.

As part of the schedule expansion, Southwest announced it would add two new airports to its network; George Bush Intercontinental Airport in Houston and Jackson-Medgar Wiley Evers International Airport in Jackson, Mississippi. More

United Rolls Out On-Demand Gate Agent Technology at Hubs

United Airlines has launched an "Agent on Demand" tool that connects travelers to live agents via phone, text or video chat while at the airport.

Designed to provide service with social distancing, travelers can access the agents by scanning a QR code on signs throughout United's Chicago and Houston hubs, which gives them options to connect to an agent by the method of their choice. Agents can act as gate agents, providing information such as seat assignments, upgrades, flight status and rebooking options. The chat option also has translation functionality, enabling travelers to chat with agents in more than 100 languages. More

The Best Ways to Disinfect Your Hotel Room During the Pandemic, According to Health Experts Travel remains complicated while the COVID-19 pandemic continues around the world, and the Centers for Disease Control and Prevention (CDC) still recommends staying home for your own safety as well as for others. But if you do decide to travel, local laws permitting, you’ll want to take as many safety precautions as possible. This includes sanitization, even if the hotel you’re staying in has stringent protocols in place. To help, Travel + Leisure turned to medical professionals for advice on how to disinfect a hotel room when checking in during the pandemic. Below, we review the steps you should take upon booking and arriving at your hotel room. More

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