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In The Know - STM September 2022 News

You’ll Be Able to Renew Your US Passport Online Next Year

Renewing a US passport is an archaic process. You have to obtain a printed photo, write a check or money order, and then package up all your forms and old passport and go to the post office to mail it—and then cross your fingers that your important and sensitive documents don’t get stolen or lost in the post.

After all that, you then have to wait for the State Department to receive your application (which can take up to two weeks depending on where you mail your package from) before the estimated 8-11 week wait time to process and approve your new passport begins…read more


Here's what happens if you miss your flight, but you already checked a bag

One common scenario occurs when you check a bag but miss your flight and therefore have to rebook yourself on a new flight or cancel altogether.

Another time this often happens is when you miss a connecting flight because your original flight was delayed.

How can you retrieve your checked luggage? Most airlines will try their best to reroute a passenger's bag to their final destination.

This guide details how five major U.S. airlines handle these scenarios and what happens to checked luggage when a traveler fails to board a flight as planned.…read more


Canada to drop all Covid border restrictions

Starting Oct. 1, Canada will drop all Covid-19 border restrictions for people entering the country by air, land or sea, including vaccine and testing requirements.

Canada will also end mask and health check requirements for travelers on planes and trains and all quarantine and isolation requirements for travelers, Transport Canada said.

Like the U.S., Canada currently requires foreign travelers to be vaccinated to enter the country, and requires unvaccinated travelers entering Canada to be tested upon arrival and to quarantine for 14 days…read more


Limited-Time Only! Southwest Launches Tier Status Acceleration Promotion

Are you super close to earning that A-List or A-List Preferred tier status, but not quite there yet? Well, we have a limited-time deal that will get you there faster! Southwest Airlines is rewarding our Rapid Rewards Members for their long-term support by giving them a limited-time incentive, making it easier to earn tier status through 2023. Starting today, Rapid Rewards® Members have more opportunities to maintain or accelerate their way to the highly coveted A-List or A-List Preferred tier status….read more

Make your airport experience smoother with TSA PreCheck. (Photo by David Tran Photo/shutterstock.)

7 reasons why TSA PreCheck may not show on your boarding pass (And what to do about it)

When you sign-up for TSA PreCheck, you’ll be assigned a Known Traveler Number. This number tells the world that you’re not a threat to American lives. You can pass through security checkpoints without removing your belt, jacket, etc.

When you receive this number, you’ll need to log into all of your airline loyalty accounts and add it to the “Secure Traveler” section. Here’s an example of where you’d enter the number in your American Airlines account.

After that, you’ll be eligible automatically when you book a flight through American Airlines. You’ll see “TSA Pre” on your boarding pass.

You cannot use the TSA PreCheck lane if your boarding pass doesn’t say TSA Pre. Even if you have proof of membership (like a Global Entry card), you can’t just walk through the TSA PreCheck lane and flash your credentials at the security officer…read more

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