September 29, 2020
At STM we are all about giving our clients options! We want our customers to have a choice when selecting their Online Booking Tool Platform. STM is excited to announce our recent signing with Upside, adding an additional booking solution for our clients to choose from when selecting the best fit for their program. For more on our partnership with Upside see the BTN article below.
Short's to Sunset OBT, Switch to Upside
Upside Business Travel continues making inroads into the TMC distribution channel, signing up Short's Travel Management to sell a private-label version of Upside's corporate travel booking platform. A pioneer among TMCs when it launched its own online booking tool in 2010, Short's will sunset its Travel Management OBT and transfer clients to Upside's platform.
Short's was working to enhance the Travel Management tool as recently as April, when the TMC began integrating flight delay and missed connection risk indexes from Lumo. But Short's CEO David LeCompte said the decision to reimagine its OBT service model was motivated largely by changing client demands amid the Covid-19 pandemic, which has placed a premium on corporate duty-of-care responsibilities and driven demand for a "modern, personalized travel experience that surpasses legacy tools." More