Airport Passage

Itinerary Concierge

With COVID-19 impacting travel daily, STM has developed a NEW Itinerary Concierge alert program you can easily enroll in to assist travelers  as they maneuver through the new travel environment and help avoid issues when traveling.

Within 24-48 hours of travel, a concierge will research your travel environment and gather up to date pertinent information to provide a level of reassurance for travelers. An “Important Updates Regarding Your Upcoming Travel” email from itineraryconcierge@shortstravel.com will be sent to the traveler with travel details including destination, airline, lodging and transportation. This alert will give current information on everchanging guidelines, safety measures & quarantines to help avoid disruptions before, during, and after travel.

Sample Email:

For more information, please contact your account manager or sales@shortstravel.com and they can assist with any questions and get you enrolled in our NEW program.

1203 West Ridgeway Avenue   Waterloo, IA, 50701   (888) 625-0209

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