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Join Our team

At Short’s Travel Management (STM), we have been named “the most innovative TMC”. Innovation is our passion and we continue to create cutting-edge technology solutions daily for our clients. We are proud to be one of the top 30 travel management companies in the industry. The addition of specialized divisions in Air Charters, Bus Charters and Hotel Management have led way for substantial growth at STM in the last 10 years. Although our team has more than doubled in size in recent years, we still feel small enough to know each other. Our team members experience authentic relationships with one another, with their supervisors and with our clients.​

Join the STM Team if you want to:
 

  • Foster relationships with travelers and co-workers

  • Be part of a company that creates innovative proprietary solutions for its clients by utilizing up-to-date technology

  • The opportunity to work remotely

  • Grow within a stable company

  • Experience our customized training and development programs

Short’s Travel Management is an EOE employer.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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OPEN POSITIONS

Travel Consultant (remote)

Short’s Travel Management, a leading provider of NCAA Athletic travel for collegiate athletics, has a immediate opening for a Travel Consultant with it’s Sports travel department. We have a great team culture where we genuinely enjoy who we work with. So if you have travel agent experience, this may be a great fit for you! This position may be remote. 

 

As first contact for our Sports Travel clients, this position is responsible for domestic and basic international customer travel requests for group travel. Travel requests are received and responded to via all means of business contact (phone, e-mail or portal) for air, hotel and car reservations in an efficient, courteous and timely manner. This position manages all functions relating to the booking, administrative and accounting tasks necessary to process electronic or other travel documents as it relates to customer requests and industry requirements, including support of on-line bookings. This position can work remotely from home.

 

Qualifications:

  • Minimum of 3 years of experience as a travel consultant; Group/Sports Travel experience preferred.

  • Smartpoint/Apollo experience is preferred.

  • Flexibility to travel to Waterloo on occasion for training, meetings, or team building activities.

Project Manager, technical (remote)

The Project Manager is responsible for providing project planning and end-to-end management for established initiatives within the company. Ensure projects are completed to specification, within an established time frame and budget, and proactively identify and manage risks. You should have a deep understanding of the technical aspects of the project which is used effectively to communicate to technical teams and ensure projects technical requirements are correctly translated into deliverables. Using your industry expertise and technical understanding to improve all aspects of project planning and resource management. 

 

Qualifications:

  • Bachelor's degree in IT, MIS, Business, or related field. 

  • Minimum of 3 years of experience working complex projects, programs or initiatives through a full project management life cycle utilizing JIRA or similar software tool.

  • Knowledge of Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Teams, etc.

  • PMP Certification preferred

  • Salesforce experience preferred.

Account Executive – STM Charters (REMOTE)

As Account Executive for STM Charters, you will be primarily responsible for the maintenance and growth of an assigned book of business, providing customers with guidance in selecting charter air carriers, negotiation, and collection of carrier charter bids, completing lower-level Operational duties as designated by your Team, and assisting in 24-Hour service required for the successful oversight of client’s charter flights.  This position may work remotely.

 

Qualifications:

  • Bachelor’s degree preferred.

  • Strong organizational skills and attention to detail.

  • Self-starter with ability to focus on goals without constant direct leadership or oversight.

  • Some travel required.

  • Previous aviation experience required.

  • Previous air charter experience required.

Meetings Coordinator – NCAA 

This full-time, hourly position is on-site, located in Indianapolis, IN.

 

This role is responsible for assisting with designated aspects of NCAA meetings and events, including planning, executing and reconciliation. This position will work primarily within the NCAA Conference Center, alongside the meeting and event planning team and vendors. It will also be responsible for working with clients to organize and coordinate logistics for internal meetings and events.

 

Qualifications:

  • Bachelor’s Degree or equivalent experience preferred.

  • Ability to work a flexible schedule (i.e. non-traditional hours), and travel if needed.

Charter Air Operations Coordinator
(Seasonal - remote)

In this seasonal role for STM Charters, you will be primarily responsible for coordinating operations and customer service functions that support ongoing business sales and client renewals within an assigned book of business. This position will work with vendors on brokered as well as ACMI services, ultimately overseeing the success of STM Charters Operations by ensuring the tasks done by Account Executives and Sourcing Coordinators are complete and accurate. This position may work remotely but may also require occasional travel.  This is a seasonal position needed from 8/12/24 - 3/12/25. Not benefit eligible.

 

Qualifications:

  • Bachelor’s degree preferred.

  • Strong organizational skills and attention to detail.

  • Self-starter with ability to focus on goals without constant direct leadership or oversight.

  • Previous aviation experience required. 

Charter Air Sourcing Coordinator (remote)

As Sourcing Coordinator for STM Charters, you will be primarily responsible for assisting Account Executives with procuring charter flight costs for standard brokerage trips, assembling the contracts for confirmed charters in Stack Aero (SA), completing lower level Operational duties as designated by your Team (communicating with both clients as well as vendors), and assisting in 24-Hour service required for the successful oversight of client’s charter flights. 

 

Qualifications:

  • Bachelor’s degree preferred.

  • Strong organizational skills and attention to detail.

  • Self-starter with ability to focus on goals without constant direct leadership or oversight.

  • Previous aviation experience required.

Executive Director, STM Fan Travel (remote)

As Executive Director, STM Fan Travel, you will be responsible for frontline guidance and modeling of this service area that ensures efficient service delivery and meets productivity targets.  

 

Qualifications:

  • · BS or BA degree, equivalent educational degree or equivalent experience required.

  • · Minimum 7 years of Travel Management experience or equivalent required; call center management and/or travel industry background a plus.

  • · Proven aptitude for technology and/or software solutions and analytical skills required.

  • · Flexibility to travel as needed.

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