ACCOUNT MANAGEMENT

Each of our clients are assigned with a Strategic Account Manager who is responsible for ensuring the success of the program from every aspect including: overall service delivery, measuring customer satisfaction, optimization of available technologies, and providing effective communication, training and marketing materials for travelers and travel arrangers. Call them what you want - our account managers will become your lifeline. 


Live online reporting was one of the deciding factors when we went with Short’s.
— Dan V., Chief Financial Officer, Denver University